Longchamp Warranty

Longchamp products are designed and produced with the greatest of care. As such, they are guaranteed against all production faults, However, should such a fault occur, Longchamp commits to repairing your purchase, replacing it, or issuing a credit (pro-rated, depending on the age of your item) in which case the item will not be returned to you.

The Longchamp warranty does not, of course, cover everyday wear nor does it cover accidental damage, or damage resulting from the application of a solvent or by the abnormal use of a product. Damage caused during air transport should be reported immediately to the relevant airline company that will take responsibility for the damage.

Please visit http://www.longchamp.com/en/contacts/customer-service-262.html or call Longchamp at 1.866 LONGCHAMP (566.4242) regarding warranty information.