Modifying & Canceling Orders...
Please note that as soon as your order is placed, the processing of your order begins. After placing your order, you have an estimated 2 hour window to make changes. The exception to this is if you are modifying or canceling an item which is on backorder. You can cancel a backordered portion of an order if you need to (you cannot cancel a special order).
Please note that if your order is processed and delivery is refused you will be charged for return shipping fees in addition to applicable restocking fees. We strongly recommend requesting a Return Authorization and arranging for return shipping to avoid costly refusal fees. See our Return/Exchange Policy for more information.