How to Avoid Purchasing Fake UGG Australia
Today, there are many retailers of fake UGG products. It is very confusing and as a buyer you should assume you are dealing with a retailer of fake UGG products until proven otherwise. Remember, these outfits are crooks. They are violating laws so they have no problem stealing and lying by using stolen UGG logos and images or stating that they sell real UGG or that they get them from the same factory that makes them for UGG.
As a major authorized retailer of UGG Australia, WhatSheBuys speaks to many customers that were victims of fake UGG products they purchased elsewhere. In some cases, customers received obviously fake product and they couldn't get their money back. In other cases, they never received the goods, but their credit card was charged. And, in the worst case, their credit card was compromised. They admit that they were lured by a cheap price. In this economy it may be tempting to try to save money. However, be careful not to hand over your credit card, address and email address to someone already breaking the law.
Is UGG doing anything about this? They sure are trying. Obviously, these individuals and companies are stealing from them and their authorized retailers. It also hurts their brand image as customers may receive fake UGG products that are inferior in quality and they are disappointed with the product. These customers may not even realize that they are a victim of fraud.
How to confirm that you are buying genuine UGG products Why Is It A Bad Idea To Buy Fake UGG Products? What Can You Do If You Are A Victim? Report your incident to UGG by emailing firstname.lastname@example.org. UGG cannot help you with any dispute resolution or replace with genuine UGG, but your information will help combat counterfeiting. UGG will locate counterfeiters and take legal action against them. WhatSheBuys is an authorized UGG retailer, 5 Star Rated by customers and A+ rated by the Better Business Bureau.
Authorized retailers of genuine UGG products do not discount. The only exception is if the style has been discontinued. If the Web site has all UGG products at a discount, they are selling fakes. Don't be lured into a cheap price. If the price seems too good to be true, it is. They sell fakes.
Authorized retailers do not use UGG in any part of their Web url. UGG has a trademark on its brand name and it does not allow others to use the word "ugg" in its store name or in its Web url. Examples of such sites would be superugg.com, uggbuys.com, realugg.com. There are lots and lots of them out there. They are all fakes.
Go to http://www.uggaustralia.com/retailstores/onlinestores.aspx. This is the list of UGG authorized online retailers. If the store that you are considering is not on this list, then they are not an authorized retailer and they sell fakes. You will note on this list that you will not see stores listed that have "ugg" in their name/url (confirms tip #2 above). You will see WhatSheBuys listed as an authorized online retailer. If you are trying to confirm whether a physical store is an authorized retailer, please go to http://www.uggaustralia.com/retailstores/dealerlocator.aspx and enter the city or zip code of the store. If you enter 91108 or San Marino, you will find WhatSheBuys listed as an authorized retailer.
Although Google is trying to block some of these fake UGG Web sites, some will use tricks like displaying UGGH as U'GG, 1UGG, 0UGG, U'g'gs, etc. to avoid Google systems from tracking them.
UGG prohibits its authorized retailers from selling on eBay. If you purchase UGG products on eBay, they may be fake or unauthorized.
If you are in the U.S. there is no reason to take a chance and order from a Web site that is based overseas. Sometimes, this is hard to figure out. Web sites based outside the U.S. don't like to tell you that they are not U.S. based. Clues are the language and grammar that is used on the Web site. Sometimes, it just doesn't read like it's written by someone whose primary language is English. Also, if there is no U.S. based customer support number, why take a chance? You are handing over your credit card and spending a lot of money. You can also do a Whois lookup at http://www.register.com to find out where the Web site is registered. If it's outside the U.S., stay away.
Go to http://www.bbb.org/us/Find-Business-Reviews/ and enter the Web site URL for the retailer. Established businesses will show up on the Better Business Bureau database. Many of the fake UGG retailers will not be listed because they frequently change their Web site URL as they get caught. If you search for www.whatshebuys.com, the BBB will display an A+ rating.
We recommend using McAfee for antivirus and web browsing protection. McAfee tests millions of Web sites and when you do a Google search, McAfee displays a green check mark (site has been tested and there are no problems) or a question mark (site hasn't been tested). Your best bet is a site that has a McAfee Secure logo next to it. That means that the site is tested daily by McAfeeto help prevent identity theft.
Why Is It A Bad Idea To Buy Fake UGG Products?
What Can You Do If You Are A Victim?
Report your incident to UGG by emailing email@example.com.
UGG cannot help you with any dispute resolution or replace with genuine UGG, but your information will help combat counterfeiting. UGG will locate counterfeiters and take legal action against them.
WhatSheBuys is an authorized UGG retailer, 5 Star Rated by customers and A+ rated by the Better Business Bureau.