This was my first purchase here and it was perfect! The product was great, shipped out quickly, arrived in perfect condition all at a great price! So happy I found What She Buys! A great site! Pros: - Nest Bamboo smells wonderful and makes my house smell great. It is also packaged beautifully! It came very quickly even with free shipping. I would recommend this product and this website to everyone! Cons: - I like everything about this room diffuser.